Delivery Information
At FINN Clothing Shop, we understand that timely delivery is crucial to your shopping experience. Whether you’re preparing for a special event or simply updating your wardrobe, we strive to ensure that your orders reach you as quickly and efficiently as possible.
Shipping Options
We offer two convenient shipping options to cater to your needs:
- Standard Shipping: For those who prefer a quicker delivery, we use DHL or FedEx. The shipping fee is $12.95, and your order will be delivered within 10-15 business days after dispatch.
- Free Shipping: For orders over $50, we offer free shipping via EMS. This option ensures your order arrives within 15-25 business days after dispatch.
Order Processing
Once you place your order, our team works diligently to process it within 1-2 business days. This includes order verification, packaging, and preparing your items for shipment. We take great care to ensure that your items are packed securely to prevent any damage during transit.
International Shipping
As a global online retailer, we ship to most countries worldwide, excluding some remote areas and parts of Asia. Our international shipping partners, DHL, FedEx, and EMS, are trusted for their reliability and efficiency, ensuring that your order reaches you no matter where you are.
Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your shipment and estimate the delivery date. If you have any questions or need assistance with tracking, our customer service team is always ready to help.
Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange an item, you have 15 days from the date of receipt to do so. Please ensure that the items are in their original condition with all tags attached. For more details on our return policy, visit our Returns & Exchanges page.
Customer Support
If you have any questions about your delivery or need assistance with your order, please don’t hesitate to contact us at [email protected]. Our dedicated customer service team is here to ensure that your shopping experience with FINN Clothing Shop is seamless and enjoyable.
Thank you for choosing FINN Clothing Shop. We look forward to delivering your stylish new wardrobe right to your doorstep!
